- If you found a lower rate on another website and have an existing booking with us that you made via niccolohotels.com, please submit your claim to us within 24 hours of making your reservation, and at least 72 hours before your scheduled arrival.
- If you found a lower rate on another website and do not have an existing booking with us but wish to book directly with us, we will honour the lower rate you found plus offer you and additional 10% off, providing that you make your reservation with us within 24 hours of your claim being accepted.
- If you would like to make a claim, simply select the hotel that you would like to make a claim for, fill in all the necessary information required, and submit the form to us online.
- In order to validate your claim, please provide us with the URL and Screen Shot of the website where you found a lower rate.
Best Rate Guarantee
Found a lower rate elsewhere? We will match it and offer you an extra 10% off! As part of our Best Rate Guarantee offer, we guarantee you will enjoy the best rate when you book directly on niccolohotels.com. Should you find a lower rate, we will offer you an additional 10% off with the same terms and conditions as what you found on a third party website. Book directly with us to enjoy the best rates, every time.
Collection of Personal Data
The term “personal data” in this Notice refers to any information relating to an identified or identifiable natural person ("data subject") which we, in the process of providing you with a particular service, may ask you to supply to us. Personal data may be collected as part of but not limited to:
- Fulfilling reservations or requests for information or services,
- Meeting local legal requirements for registering guests,
- Browsing of website (please see our Cookies policy below for more information),
The term “personal data” in this Notice refers to any information relating to an identified or identifiable natural person ("data subject") which we, in the process of providing you with a particular service, may ask you to supply to us. Personal data may be collected as part of but not limited to:
- Fulfilling reservations or requests for information or services,
- Meeting local legal requirements for registering guests,
- Browsing of website (please see our Cookies policy below for more information),
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